Reference

How 555 ic Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our lobby — and what we do with it.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo third-party data salesYour rights, clearly explainedContact us to request changes
555 ic How 555 ic Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Data Storage

Your account details and transaction history are stored on secured servers. Payment references from bKash, Nagad and Rocket are kept only as long as needed for verification and dispute resolution.

Cookies and Session Data

We use cookies to keep your session active and to remember your lobby preferences across visits. You can manage cookie settings through your browser, though some features may not work without them.

Account Access Security

Each login to your 555 ic account uses an OTP sent to your registered mobile number. This means nobody can access your account — or your saved payment details — without your phone.

Requesting Changes

You can request a copy of the data we hold, ask us to correct inaccurate information, or ask us to close your account. Contact live chat or email support with your registered mobile number to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat window inside your account dashboard. Our support team can handle data queries, including requests to access or correct the information we hold about you.

Email Support

Send a written data request to our support email address. Include your registered mobile number so we can locate your account and respond accurately.

Account Settings

Some personal details — your email address and mobile number — can be updated directly inside your account settings without contacting support.

Your Privacy Questions Answered

These are the questions we hear most from account holders in Bangladesh about how their data is collected, stored and used on 555 ic.

We collect your name, email, mobile number, and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged automatically when you access the lobby.

We share payment references with processors like bKash, Nagad and Rocket only to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

We retain your data while your account is active and for a set period after you close it, in line with our record-keeping obligations. Contact support if you want details about your specific retention period.

Yes. Send a request via live chat or email with your registered mobile number. We will locate your account records and respond within a reasonable timeframe with what we hold.

Your email and mobile number can be updated in account settings directly. For other changes — such as your verification documents — contact our support team through live chat or email.

Your rights and our obligations depend on your local law and eligible regions. We encourage you to read this policy alongside any applicable regulations where you are located in Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.